Increase your profits by centralizing your SOPs
Running a restaurant business can be challenging and rewarding at the same time. With the increasing competition and customer expectations, it is essential to maintain a high level of standard operating procedures (SOPs) to ensure the smooth functioning of the restaurant. However, many restaurant owners face SOP problems that negatively impact their business, leading to a decrease in profits. In this blog, we will discuss the most common SOP problems faced by restaurant owners and provide solutions to increase profits.
Order Taking Problems
Order taking is a crucial part of any restaurant business. However, many restaurants face issues related to order taking, such as:
Miscommunication between staff and customers leading to incorrect orders.
Delayed order processing due to a lack of standardized order taking procedures.
Inefficient order tracking leading to delayed food delivery.
Solution: To overcome these problems, restaurant owners can implement a standardized order taking process that includes digital ordering systems, handheld devices for servers, and kitchen display systems. This will improve communication between staff and customers, reduce the time taken to process orders, and ensure timely food delivery.
Many restaurants still rely on paper menus, which can be problematic for several reasons, such as:
Paper menus are difficult to update, leading to outdated pricing and menu items.
Paper menus are prone to damage and wear and tear, making them unappealing to customers.
Paper menus are not environmentally friendly and can be costly to print.
Solution: To overcome these problems, restaurant owners can digitize their menus and make them available on their website and social media platforms. This will allow them to update their menus in real-time, reduce the cost of printing menus, and improve the overall customer experience.
Maintaining high levels of hygiene is crucial for any restaurant business. However, many restaurants face hygiene-related problems such as:
Poor hand hygiene practices by staff leading to contamination of food and surfaces.
Inadequate cleaning and sanitization of kitchen equipment leading to the growth of bacteria and mold.
Improper storage of food leading to spoilage and contamination.
Solution: To overcome these problems, restaurant owners can implement strict hygiene protocols and provide regular training to their staff. This includes handwashing procedures, regular cleaning and sanitization of kitchen equipment, and proper storage of food. They can also invest digital solution which can trigger anytime a procedure is being breached and deliver real time analysis for the manager to fix.
Not Digitizing the Restaurant
Many restaurants still rely on traditional methods of managing their business, such as manual accounting, inventory management, and customer relationship management. This can lead to several problems such as:
Inefficient use of time and resources leading to decreased productivity.
Inaccurate accounting and inventory management leading to financial losses.
Poor customer relationship management leading to a decrease in customer loyalty.
Solution: To overcome these problems, restaurant owners can digitize their business processes by investing in restaurant management software. This will help them manage their accounting, inventory, and customer relationships more efficiently, leading to increased productivity, accurate financial management, and improved customer loyalty.
Why not making any profits?
Many restaurants face profitability issues due to the above SOP problems. In addition, other factors such as pricing, competition, and market trends can also impact profitability.
Solution: To increase profits, restaurant owners can centralize their SOPs by implementing a comprehensive SOP manual that covers all aspects of their business. This includes order taking, menu management, hygiene protocols, and digitization. By centralizing their SOPs, restaurant owners can ensure consistency in their operations, improve the quality of their products and services, and attract more customers, leading to increased profitability.
EDINE by Cleveric Solutions is a unique standalone platform which provides all the tools for restaurants to simplify their SOPs, digitize their restaurant, and improve their profitability. EDINE's solutions are cloud based which can be accessed and updated in real time and the AI based solution can decrease the cost and increase the efficiency and profits.